Use messages for non-urgent communications only. If this is an emergency, call 911.
Location and Hours
Serving Lincoln and Otero Counties, New Mexico.
Location
Gastroenterology | Primary Care | Pediatrics
Address: 700 Cuba Avenue, Alamogordo, NM 88310
Phone: (575) 554-5700
Fax: (866) 611-2267
Map
Office Hours*
* Lunch is from 12 PM to 1 PM Daily
About Pinnacle Medical Group
Pinnacle Medical Group is a physician-owned, community-focused medical practice based in Alamogordo, New Mexico, serving patients across Otero and Lincoln Counties. The practice provides comprehensive care across primary care, pediatrics, and gastroenterology, with a mission centered on friendly, compassionate, and high-quality patient care.
The practice is led by Dr. Ruth Rawlings, MD, a board-certified physician with extensive academic and clinical training. Dr. Rawlings completed her residency training, served as Chief Resident, and went on to complete a fellowship at Yale University, where she developed advanced expertise and a strong foundation in evidence-based medicine and patient-centered care.
Dr. Rawlings relocated to Alamogordo with a commitment to serving rural and underserved communities. She lives locally with her family, is married, and is the proud mother of a five-year-old daughter and a newborn baby. Her deep personal connection to the community shapes the culture of Pinnacle Medical Group—one that values approachability, teamwork, continuity of care, and long-term relationships with patients.
As a physician-led practice, Pinnacle Medical Group emphasizes clinical excellence, mentorship, and sustainable practice growth, offering providers the opportunity to practice medicine with autonomy while being supported by a collaborative team. The practice is especially committed to expanding access to care for families, children, military members, and rural populations throughout Southern New Mexico.
Patient Portal
Our Patient Portal gives you secure online access to your health information.
Patient Portal is a secure, convenient, and easy-to-use website that gives you round-the-clock access to your health information. View labs, medications, and immunization records. Get reminders. Exchange messages with your doctor. Stay informed and take charge of your health!
Here’s what you can do with our portal
- View lab results
- Send & receive messages securely
- Access health records
- Book appointments online
- Get statements and receipts online
- View doctors’ notes
Need help logging in? Call us at (575) 554-5700
Smartphone App
Online health access on your smartphone.
Unique Practice Code
GFGADD
Access your health record with the healow™ smartphone app. Along with the features you get with our Patient Portal, the healow app can manage multiple accounts (all family members), set medication and appointment reminders, and use trackers to help manage health. The healow app is a secure and convenient way to manage what’s important and puts YOU in control of your health.
healow is available free on the Apple App Store and the Google Play Store.
Set up the healow smartphone app in four easy steps!
FAQs
Frequently asked questions about the Patient Portal and Smartphone Apps.
Do I have to pay to get access to the Patient Portal and healow app?
Access to our Portal and the healow app are completely free. We share this information with our patients to give them access to their health records and help them make better healthcare decisions.
Is having online access secure?
Yes, the information is completely secure. It is protected with a username and password / PIN number of your choice and through SSL encryption.
What can I access through the healow mobile app and Patient Portal?
We share information with our patients that we feel can help them and keep them informed. Every practice is different, and we try to provide patients with key information regarding their health. For a complete list of features, ask our friendly staff.
How do I sign up?
Sign-up is simple and outlined in the steps above. You should receive a username and password from our practice via email that you can print out and customize after your initial login. Access can be made via any web browser, or through the smartphone app.
What if I forget my username and/or password?
The app and our Portal allow you to reset your username and/or password. You can also call the front desk and we can reset the username and/or password for you.
What if I need technical assistance?
User support is built into the web portal and the app, or you can ask a member of our staff.